Privacy Policy

Welcome to Flash Bikes NYC. Your privacy is important to us, and we are committed to protecting the personal information you share when visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information

You may voluntarily provide personal information when you:

  • Place an order
  • Contact our customer support team
  • Subscribe to our newsletter
  • Complete a contact form
  • Create an account
  • Request product information

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referral website
  • Date and time of your visit

This information helps us improve website performance and enhance the customer experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Deliver purchased products
  • Respond to customer inquiries
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails if you have opted in

Cookies

Flash Bikes NYC uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing performance

You can disable cookies through your browser settings, although some features of our website may not function properly.

Payment Security

We do not store your complete payment card information on our servers.

All payment transactions are securely processed through trusted third-party payment providers using industry-standard encryption technology.

Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments
  • Deliver orders through shipping carriers
  • Provide customer support services
  • Operate our website
  • Comply with applicable laws
  • Protect our legal rights

All service providers are expected to safeguard your information.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission is completely secure, we strive to use commercially acceptable means to protect your data.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing activities
  • Object to marketing communications
  • Request a copy of your personal information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information on our Contact page.

Email Communications

If you subscribe to our newsletter, we may send:

  • Product updates
  • Promotions
  • Special offers
  • Company news

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Flash Bikes NYC is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised effective date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us through our Contact Us page.

Our team will be happy to assist you with any privacy-related inquiries.

Flash Bikes NYC is committed to protecting your privacy and maintaining a safe, secure, and transparent online shopping experience for all of our customers.