Frequently Asked Questions
Please read our FAQ before sending us a message.
At Flash Bikes NYC, we offer a wide selection of premium electric bikes and electric scooters, including commuter e-bikes, folding electric bikes, fat tire bikes, mountain e-bikes, cargo bikes, and high-performance electric scooters. We also carry batteries, chargers, helmets, locks, and other essential accessories.
Yes. We provide fast and reliable shipping throughout the United States. Shipping times may vary depending on your location and the availability of the product. Once your order has been shipped, you’ll receive tracking information to monitor your delivery.
Choosing the right model depends on how you plan to ride. Consider factors such as commuting distance, terrain, battery range, motor power, rider weight, and your budget. If you’re unsure which model is best for your needs, our customer support team is happy to help you find the perfect option.
Battery performance varies depending on the model, riding conditions, terrain, rider weight, speed, and weather. Most electric bikes and scooters can travel significant distances on a single charge when used under normal riding conditions. Following the manufacturer’s charging and maintenance recommendations will help maximize battery life.
Yes. Most of our electric bikes and scooters include a manufacturer’s warranty covering defects in materials and workmanship. Warranty coverage may differ by brand and model, so we recommend reviewing the warranty information provided with each product or contacting us for specific details.
You can reach us through our Contact Us page by completing the online contact form. Whether you have questions about products, shipping, your order, or general inquiries, our customer support team will respond as quickly as possible to assist you.
Send us an email
Flash Bikes NYC
Trusted source for Premium Electric bikes, Electric Motos and scooters in USA
Email us: [email protected]
Call us: +1 (347) 384-6331
Our Location: 67-06 Roosevelt Ave, Woodside, NY 11377, United States
Support Hours: Monday–Saturday, 8:00 AM–6:00 PM Eastern Time
